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Warranty

3 YEAR LIMITED WARRANTY

 

APPLIES TO MAIN PRODUCTS AND SELECT ACCESSORIES

STROLLERS, BOUNCERS, HIGH CHAIRS, PLAYARDS, SWINGS, BASSINETS, SELECT ACCESSORIES (RUMBLESEAT, CHANGING STATION, PIGGYBACK)

Term ‘LIMITED’ applies to manual and uppababy.com/warranty, consumer facing, hang tags, etc. will not use term ‘Limited’

Your UPPAbaby product is warranted to be free from manufacturing defects for a period of 3 years from the date of purchase under normal use and in compliance with the operating instructions. 

This warranty is not transferable and extends only to the original retail purchaser and is only valid when supplied with proof of purchase from an authorised retailer. Proof of purchase must be retained for this warranty.

The warranty is valid only in the original country of purchase. This warranty is subject to the conditions set forth by country in which the items were purchased. Conditions may vary. UPPAbaby will not ship replacement or repair parts outside the country of purchase.

UPPAbaby will provide replacement parts or conduct repairs as determined fitting by the company. UPPAbaby reserves the right to exchange item with a replacement part. Some parts may be replaced with newer model parts as the item is improved over time. 

This warranty does not cover:

  • Defects caused by misuse or poor maintenance. (Please refer to the product instruction booklet for guidance on item use and maintenance).
  • Damage caused by improper installation of UPPAbaby parts and/or accessories. (Please refer to product instruction booklet for guidance on item assembly and use).
  • Damage caused by corrosion mold or rust due to poor maintenance, service or storage.
  • Damage resulting from normal wear and tear.
  • Damage or degradation caused by the sun, sweat, detergents, damp storage conditions or frequent washings.
  • Repairs or modifications carried out by a third party.
  • Product purchased from an unauthorised retailer.  (Approved retailers are listed on our website uppababy.com.au).
  • Second owners and users other than the registrant.
  • Damage resulting from airline shipping and handling.
  • Products Involved in an accident.

UPPAbaby reserves the right to determine if warranty terms and conditions have been met.

For warranty service: Please contact our customer service team by lodging a support ticket to https://help.uppababy.com.au/support/home

 

APPLIES TO ALL OTHER ACCESSORIES

LIMITED WARRANTY  

Your UPPAbaby product is warranted to be free from manufacturing defects for a period of 2 years from the date of purchase under normal use and in compliance with the operating instructions.