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Promotion & Competitions

Terms and Conditions

Promotional and Discount Codes

Promotional and discount codes are valid on full-price merchandise only, unless otherwise specified. The discount does not apply to sale items or items which are already discounted. Promotion codes entitle you, at the time of ordering, to a saving on a new order placed via the website. Vouchers do not cover shipping fees unless order is, or is greater than $200, only then does it qualify for free shipping. Discounts codes cannot be retrospectively applied to previous orders or used in conjunction with any other promotional and discount codes, or unless otherwise stated. “Final Sale” items cannot be returned and are not eligible for refunds or exchanges as per Australian Consumer Law. In the event of part of the order being returned, the monetary value returned will be the value of the item/s at the time of the transaction, ie: with discount applied. The promotional discount will not be applied to replacement items. If the offer is still valid at the time of making a return you should place a new order using the original promotional code. We reserve the right to decline orders where, in its opinion, a promotion code is invalid. If you are experiencing difficulties with redeeming any offer online, please contact our Customer Service team prior to placing an order. UPPAbaby Australia is unable to amend any online orders once they have been submitted and will not be able to apply any discount code to any orders retrospectively.

$20 off First Purchase Welcome Offer

*$20 pff reward valid on your next purchase of $100 or more, excluding shipping costs. Discount can not be used in conjunction with any other offer.

Tune-Up Gear-Up Tickets

Tune Up events are on sale 30 days before the Tune Up Day and close 7 days prior to event. The $20 booking fee will be refunded upon request if cancellation is made prior to 7 days of event. Attendees who check in at the Tune-Up Gear-Up event will be refunded within approximately 2 to 5 days post event. Please note the booking fee is non-refundable for cancellations or no-shows. 

Tune-Up Gear-Up Days Post-Event Survey

The promotion is open to Australian residents over the age of 18, and by doing so agreeing to sign up to receive marketing messages and SMS from UPPAbaby, Coolkidz Australia and its subsidiary brands. The competition closes Tuesday, 31st December 2024 11:59PM AEST. Entrants are invited to complete a post-event survey after attending an UPPAbaby Tune Up Day, which they then go into the draw to win UPPAbaby Mystery Accessories valued up to $250 AUD. Entries received outside of the Competition Period will not be accepted by the Promoter and will be deemed to be invalid. This is a game chance. The winner will be notified via email. Not valid in conjunction with any other offer, discount, or coupon code. Coolkidz Australia reserves the right to amend, modify or cancel the promotion at any time without notice. 

Tag + Win UPPAbaby Surprise Accessories Box Competition

To enter competition, participants must follow @uppababy_australia, comment their favourite Surprise Accessories Box and tag another account. The competition is for Australian residents only, from Friday 21 to Sunday 23 June. The competition is not sponsored, endorsed, or administered by Instagram.Winner will be directly contacted via the official UPPAbaby Australia account. By participating in the Campaign, customers agree to these Terms and Conditions.

Free Express Shipping Australia-wide

Orders over $200 qualify for free shipping within Australia (excluding bulky furniture). The total value of the purchased product(s) must exceed $200 (including GST and after discounts). No action is required to receive this discount, as it will be automatically applied at checkout. Our orders are shipped using Startrack (Australia Post) and require a signature upon delivery. You will also receive a tracking number to monitor your order.

UPPAbaby Survey

This competition is open to Australian residents, aged 18 years and older. Employees of Coolkidz Australia and their immediate families are not eligible to enter. Respondents are invited to complete the survey via Survey Monkey. All entries must be submitted by 11:59 PM AEST on 31 July 2024. Each respondent is allowed one entry into the competition. Multiple entries from the same person will be disqualified. One (1) winner will receive a UPPAbaby Cruz V2 + SnugSeat valued at $1,598 RRP. The prize is non-transferable and cannot be exchanged for cash or other products. The winner will be selected by a random draw on Wednesday, 7th August 2024. The winner will be notified via the email provided in the survey within 7 days of the draw. If the winner does not respond within 14 days of the notification, they will forfeit the prize and a new winner will be drawn. If a survey respondent is deemed to be fake or if multiple entries are detected, the entry will be deemed invalid and voided. Coolkidz Australia reserves the right to disqualify any entry that does not comply with these terms and conditions. The prize will be delivered to the winner’s provided address upon confirmation. Coolkidz Australia is not responsible for any delays caused by external factors. By entering this competition, respondents agree to Coolkidz Australia and UPPAbaby collecting and using their personal data for the purpose of administering the competition in accordance with its Privacy Policy. Coolkidz Australia reserves the right to cancel, suspend, or modify the competition if any fraud, technical failures, or any other factor beyond Coolkidz’s Australia reasonable control impairs the integrity or proper functioning of the competition, as determined by Coolkidz Australia in its sole discretion. By participating in this competition, respondents agree to be bound by these terms and conditions.

Product Review Promotion

The offer is valid on online purchases on the Coolkidz website. A 5% unique discount code will be sent to the email provided in the review. Offer cannot be used in conjunction with any other promo discount code. Discounts cannot be retrospectively applied to previous orders or used in conjunction with any other offer. Valid on all online purchases except for Gaia Baby Nursery products. Coolkidz may withdraw this offer at any time.