How can we Help?

Register your Product

Secure your warranty coverage and stay updated by registering your product online.

Register My Product

Spare Parts Enquiry

Need a replacement part? Submit a request and our team will help source what you need.

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Make a Warranty Claim

Start your claim quickly and easily — we’ll guide you through the process step by step.

Start my Claim

Frequently Asked Questions (FAQ)

Looking for assistance, try visiting our FAQ page for online help right at your fingertips whenever you need it.

Get your Answer

Shipping & Delivery

Find details on shipping times, delivery options, and how your order gets to you.

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Product Returns

Need to return a product? You have 30 days from the date of receipt to send it back.

Initiate a Return

Warranty Information

Learn what’s covered under your warranty and how we stand behind our products.

See Warranty

Product Manuals

Access easy-to-download manuals and guides for setup, use, and care of your product.

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What Model is my Pram?

FIND YOUR PRAM SERIAL NUMBER

At UPPAbaby, our dedicated Help Desk customer service team stands ready to assist you with any inquiries or concerns you may have. Whether you need guidance on product usage or assistance with troubleshooting, our team is here to ensure your experience with our products is seamless and enjoyable. If you require warranty support, you can easily lodge a claim by visiting our Help Desk and submitting a ticket.

Please remember to have your pram's serial number and proof of purchase on hand to expedite the process and ensure swift resolution of any issues.

Your satisfaction is our priority, and we are committed to providing you with the support you need every step of the way.

Lodge a warranty ticket

Get in Touch with our Support Team

Phone

1300 722 302
(Mon to Fri 8am-5pm)

Visit our Showroom

1 Beyer Road, Braeside, Victoria 3195
(Mon to Fri 9:30am - 2:30pm)

Live Chat

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