UB Shipping Information

Shipping

We’re making shopping with us even easier—enjoy free standard shipping on all orders. No minimum spend, no surprises at checkout. It’s our way of keeping the delivery process seamless, so you can focus on what matters: getting your order into your hands, hassle-free.

What happens after you place an order

Order processing
From Monday to Friday, our warehouse team in Melbourne (Braeside) picks, packs and prepares your order for dispatch.

Dispatch
Orders typically leave our facility within 1–2 business days of purchase. During busy periods (sales, promos, holidays), dispatch times might take a little longer. We’ll email you tracking info once your order is dispatched — give it up to 24 hours for the courier’s system to update.

Delivery
Once dispatched, delivery times vary depending on where you are in Australia.

Standard Delivery Times
Melbourne: 1–2 business days
Sydney: 1–2 business days
Adelaide: 1–2 business days
Brisbane: 2–3 business days
Perth: 4–7 business days
Hobart: 3–4 business days

Additional Details
Multiple cartons: If your order includes multiple items, they may ship in separate boxes. Each will have its own tracking link, and they may arrive on different days.

Not home: Couriers will leave a card and attempt a re-delivery. 

No parcel lockers: We don’t deliver to Australia Post parcel lockers.

Questions? We’re here to help, If you're unsure about your delivery status or have special instructions, just reach out.